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Terms and Conditions

Orders

Orders may be placed online only. Our regular business hours are 8:00AM to 3:30PM PST, Monday through Friday excluding major holidays. Not all products are in stock and some are built to order. Due to having very limited warehouse space, storing tons of rock sliders and skids is difficult and cannot happen. We do however, try to keep in stock all small parts. In the event we are out of stock you, will receive an email notifying you that the product is on back order.

 

Shipping

Orders are normally shipped via UPS, USPS & LTL Freight unless other arrangements are made. UPS & LTL are not able to deliver to P.O. boxes. You must provide a residential or business address for delivery. Where shipping is not included, you will receive an invoice with the estimated shipping amount, note actual costs may vary. Upon completion, you will receive a final shipping invoice with the actual shipping amount. All orders are carefully packaged before they leave our facility. Loss or mishandling of boxes by the carrier is the responsibility of the carrier. All claims for damaged or lost goods should be reported to the carrier. All shipments are insured with UPS or XPO USPS only covers $50.00 so large ticket items will not be shipped with that method unless the customer selects that option, if your items are damaged please file a claim with the shipping outlet being used. 

Free shipping is for the lower 48 states only. You will be contacted after your order if there is additional shipping charges.

Please contact us for International rates.

 

Payment

We accept Cash Visa, MasterCard, Discover and PayPal. All orders must be prepaid before delivery. California residents add sales tax. If you would like to pay cash and are local, you can drop by the shop and pay that way.

 

Bay Area Metal Fabrication disclaimer

Driving off road is a dangerous activity. Some modifications will affect the way your truck handles on the road. Bay Area Metal Fabrication products are for off road use only and not approved by the DOT. Any on road use of Bay Area Metal Fabrication products is the responsibility of the purchaser and or user. Modifications of your vehicle can create dangerous conditions that could cause serious bodily injury or death. Bay Area Metal Fabrication assumes no liability on said products and the buyer and or users of said products Hereby expressly assume all risks associated with any such modifications and or use.

 

Warranty

All products carry a one year warranty from the date of purchase against defects in material or workmanship. Return shipping costs are the responsibility of the customer. Please contact us prior to returning products. All returned boxes must have a RMA clearly marked on the outside of the box. Warranties only apply to original purchaser. Damages from the trail are not covered i.e.) dents or bending in sliders or skids. Or scratches to powder coating from installation.

 

Returns

We have a 14 day return policy all product returns are subject to a 20% restocking fee. Returns are subject to inspection. Returned items must be in new condition. Return shipping is the buyer’s responsibility Shipping charges are not refundable. Please contact us prior to returning any products as we don’t except returns without a RMA. Any returns made without the necessary information to clearly identify the sender will be held for 5 days and then returned to stock.

 

Cancellations

All orders have 48 hours to cancel for a full refund. If the cancellation is after 48 hours there will be a 20% cancellation fee (of the full retail price) of the item being canceled. For Group Buys on web forums, all sales are final once your payment is received and you cannot cancel the order.